Current members login to Members Portal for member rates. All non-approved CEC courses require Petitioned approval before Renewal.

Return and Refund Policies

The CPTN's return polices are fair and designed to protect both consumer and businesses from operational issues.

  1. Cancellation of attendance at a Workshop or Confernece must be sent to info@cptn.com 1 week prior start date.
  2. A processing fee of 20% will be charged for all refunds to offset rescheduling costs.
  3. Refunds for workshops will be issued excluding cost of shipping with upon receipt of returned, unopened items.
  4. No refunds will be issued to requests made after a live course start date.
  5. No refunds will be issued once an exam has been attempted. Rewrites at lower cost or 1 test reissue option provided.
  6. No refunds will be issued for online courses that issue downloadable content and videos.
  7. Refunds for Courses shipped excluding cost of shipping will be issued upon receipt of returned, unopened items.
  8. Refunds for Products shipped excluding cost of shipping will be issued upon receipt of returned, unopened items.
  9. All invalid or altered transactions with incorrect amounts will be voided and Internet orders cancelled.

Note: Late cancellation affects dependant third-parties or hosting whom would have benefited from scheduling another service provider or for their own internal utilization. Polices listed are also subject to change with new developments.